Privacy Policy
Thank you for visiting our website. Protecting your personal data is important to us. The following information explains which personal data we process when you visit our website or contact us.
1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
MetLogix GmbH
Gastager Feld 11
83313 Siegsdorf
Germany
Phone: +49 8662 494910
Fax: +49 8662 494911
Email: service@metlogix.de
2. Privacy Contact
You may contact us at any time with questions regarding data protection:
MetLogix GmbH
Gastager Feld 11
83313 Siegsdorf
Germany
Phone: +49 8662 494910
Email: service@metlogix.de
3. Website Hosting and Availability
Our website is hosted by an external hosting provider:
IONOS SE
Elgendorfer Straße 57
56410 Montabaur
Germany
When you access our website, certain technical data must be processed in order to display the website and operate it securely. This data may include, in particular:
The IP address of the requesting device, the date and time of access, the page or file accessed, the amount of data transferred, the browser type and browser version, the operating system, the referrer URL, and technical status information.
This data is processed to make the website technically available, ensure its stability and security, and analyze errors. The legal basis for this processing is Article 6(1)(f) GDPR. Our legitimate interest is to provide a secure, stable, and fully functional website.
Where our hosting provider processes personal data on our behalf, this processing is governed by a data processing agreement in accordance with Article 28 GDPR.
4. Contacting Us
You may contact us by phone, email, fax, or through our contact form.
When you contact us, we process the information you provide. This may include, in particular:
Your name, company, email address, phone number, fax number, mailing address, the content of your inquiry, and any additional information you voluntarily provide.
We process this information to respond to your inquiry and communicate with you. If your inquiry relates to entering into or performing a contract, the legal basis for processing is Article 6(1)(b) GDPR. In all other cases, the legal basis is Article 6(1)(f) GDPR. Our legitimate interest is to respond efficiently to inquiries and communicate with prospective customers, customers, and business partners.
We do not use the information you provide for newsletters, advertising mailing lists, or automated marketing activities.
Your data will be deleted once your inquiry has been fully resolved, unless statutory retention requirements or legitimate interests require us to retain it for a longer period. Business correspondence and contract-related communications may be retained for the periods required under applicable commercial and tax laws.
5. Contact Form
We use a technical form solution integrated into our website. Information submitted through the contact form is processed so that we can respond to your inquiry. Depending on the technical configuration, form submissions may also be stored in our website database and viewed in the website’s administrative area.
We limit required fields to the information necessary to process your inquiry. Any additional information is provided voluntarily.
Technical security measures may be used to protect the contact form against misuse and spam. Where these measures involve the processing of personal data, the legal basis is Article 6(1)(f) GDPR. Our legitimate interest is to protect our website and contact form against misuse.
We do not use Google reCAPTCHA, hCaptcha, or Cloudflare Turnstile for our contact form unless expressly stated otherwise in this Privacy Policy.
6. Downloads of Data Sheets and PDF Files
We make data sheets and other information available for download as PDF files on our website.
No registration or login is required to download these files. However, when a PDF file is accessed or downloaded, the same technical access data processed during a regular visit to our website is also processed.
This processing is necessary to make the downloads technically available and ensure the security of our website. The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is to provide product information and operate our website securely.
7. Cookies and Similar Technologies
Our website uses only strictly necessary cookies and similar technologies to the extent required for the operation and functionality of the website.
Strictly necessary cookies may be used, in particular, to provide essential website functions, ensure website security, or store the selected language on a multilingual website.
The legal basis for using strictly necessary cookies and similar technologies is Section 25(2) of the German Telecommunications Digital Services Data Protection Act (TDDDG). Where personal data is processed in connection with these technologies, the legal basis is Article 6(1)(f) GDPR. Our legitimate interest is to provide a functional, user-friendly, and secure website.
We do not use tracking cookies, marketing cookies, or cookies to create user profiles.
You can delete or block cookies through your browser settings. Disabling strictly necessary cookies may limit the functionality of our website.
8. No Web Analytics or Tracking
We do not use Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insight Tag, or similar tracking or marketing services on our website.
We do not analyze user behavior for advertising purposes or create user profiles.
9. External Links
Our website contains links to external third-party websites and online services. These may include links to YouTube, LinkedIn, and Google Maps.
When you click one of these links, you leave our website. The external provider’s website is not accessed until you click the relevant link. The respective provider is responsible for any processing of personal data that takes place on its website.
Please be aware that personal data may also be processed outside the European Union when you use external websites. Additional information can be found in the privacy notices of the respective providers.
10. Recipients of Personal Data
Personal data is disclosed to third parties only where necessary for the purposes described above, where we are legally required to do so, or where you have provided your consent.
Recipients of personal data may include, in particular:
Hosting providers, IT service providers, email service providers, tax advisors, legal advisors, government authorities, or other entities where disclosure is required by law.
We do not disclose personal data to third parties for advertising purposes.
11. Transfers to Third Countries
As a general rule, we do not transfer personal data to countries outside the European Union or the European Economic Area.
An exception may apply when you access external providers such as YouTube, LinkedIn, or Google Maps through links on our website. The respective provider is responsible for any data processing that occurs after you click an external link.
If we use services in the future that involve the transfer of personal data to third countries, we will update this Privacy Policy accordingly and comply with all applicable data protection requirements.
12. Data Retention
We retain personal data only for as long as necessary for the respective processing purposes.
We delete data relating to inquiries once the inquiry has been fully resolved, unless statutory retention requirements or legitimate interests require us to retain it for a longer period.
We retain business communications, contractual documents, invoices, and other documents relevant under tax or commercial law for the periods required by law.
Server log data is retained only for a limited period and is then deleted or anonymized, unless it must be retained for security-related reasons.
13. Your Rights
Subject to the applicable legal requirements, you have the following rights:
The right of access under Article 15 GDPR;
The right to rectification under Article 16 GDPR;
The right to erasure under Article 17 GDPR;
The right to restriction of processing under Article 18 GDPR;
The right to data portability under Article 20 GDPR;
The right to object to processing based on Article 6(1)(e) or (f) GDPR under Article 21 GDPR;
The right to withdraw consent under Article 7(3) GDPR;
The right to lodge a complaint with a data protection supervisory authority under Article 77 GDPR.
You may contact us at any time to exercise your rights.
14. Right to Object
Where we process personal data on the basis of Article 6(1)(f) GDPR, you have the right to object to such processing at any time on grounds relating to your particular situation.
If you object, we will no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or unless the processing is necessary for the establishment, exercise, or defense of legal claims.
Where personal data is processed for direct marketing purposes, you have the right to object to such processing at any time. We do not conduct automated direct marketing or distribute newsletters through our website.
15. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection law.
The supervisory authority generally responsible for us is:
Bavarian State Office for Data Protection Supervision
(Bayerisches Landesamt für Datenschutzaufsicht – BayLDA)
Promenade 18
91522 Ansbach
Germany
16. No Automated Decision-Making
We do not use automated decision-making, including profiling, within the meaning of Article 22 GDPR.
17. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy if the technical design of our website, the services we use, or the applicable legal requirements change.
The current version of this Privacy Policy is available on our website.
Last updated: August 2026